If you'd like to
write down your order and mail it to us, simply fill in the order blank and mail
If you require any additional information, please call us at (800) 450-7786 or (415) 337-6876.
ADDRESS: If you have a different mailing address for UPS vs. US Mail, please be sure to let us know. Please also include your phone number. If you have questions about your order we can contact you quickly.
Shipping costs within the Continental United States:
Over $300 Shiping will be based on actual UPS, USPS or Freight Charges (approx 6% of your order total)
Outside of the Continental US, Express or Overnight Shipping - Please call or email for shipping estimate.
Oversize Surcharge- on some items UPS or other shippers charge extra for large size packages, so there is an oversize surcharge in addition to regular shipping charges.
Alaska, Hawaii & International Shipping - please email to obtain shipping charges and information. We are able to ship to most countries via Global Priority Mail.
On split orders (back-ordered items), all shipping is charged on the initial shipment. Please remember some items do require special ordering and may take 4-6 weeks for delivery. We do sometime make mistakes so please give us a chance to make it right!
Overnight or Next Day service is available, please contact us for a shipping quote.
Damaged Goods: Do not throw away box or damaged item(s)! If by UPS delivery, report damage to UPS immediately at (800) 742-5877. If by USMail, contact your local post office. In either case please also contact us within 5 days of receipt so we can assist in the claim process.
PAYMENT: Please make checks/money orders payable to "Carolina Homespun". $25. Returned check fee.
MasterCard, VISA, American Express and Discover cards are accepted - we must have all pertinent information including the CVV code, expiration date and cardholder's name and billing address information.
Returns: Your satisfaction with the products in this catalog is important to us. If any product is defective, please be assured that the return will be accepted with a replacement shipped to you at no extra charge. Other items may be returned with prior authorization if received within 30 days in saleable condition with all parts, instructions, original packaging and receipt. Please call or email to obtain authorization before returning any item.